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    Jack Casino Reviews

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    On 21.06.2020
    Last modified:21.06.2020


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    Jack Casino Reviews

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    Jack Casino Reviews

    Great company to work for. You must come into work to do that and to toss out any compaints because complaining in an environment like this is the source of a bad day.

    Food, what happens at work stay at work. Production or assertion. Casino Dealer Current Employee - Cleveland, OH - September 24, This is truly the only company I have worked for in 30 years about which I can say that management, particularly Human Resources, has created a toxic work environment.

    They have willfully ignored even the simplest requests that could make work there much more enjoyable. The contract for non-management employees is 15 months past its renewal date and the offers that Jack Entertainment has made through the unions have been so dreadful as to be considered bad faith negotiations.

    One of the unions involved, the UAW is clearly either incompetent or just willing to stand by and let the employees who pay their salaries through union dues be taken advantage of by their employer.

    Jack Entertainment has made record profits through its casino activities before and after the temporary pandemic shut down but has made two pitiful offers which were voted down by employees.

    Safety is another issue at the Jack Casino. Management is so determined to pursue profits that it places employees at risk by ignoring guests who do not mask up properly.

    It has repeatedly forced quarantine of dealers that it exposes to these dangers for 2 weeks without pay.

    Also, supervisors are supposed to enforce sanitizing procedures but they are in short supply and do not have the time, or sometimes the inclination to help the dealers and other employees exposed to guests stay safe.

    Unusual culture. Table Games Dealer Current Employee - Cleveland, OH - March 20, You work very odd hours and sometimes interact with hostile people.

    Management at times gives the impression that the only thing that matters is the revenue. Virgin Islands, Ukraine, United States, Vatican City.

    Jack Gold casino has and interesting promotional approach, but limited payment methods which is off putting. Your email address will not be published.

    Save my name, email, and website in this browser for the next time I comment. Home Online Casino reviews. We rate casino using 6 separate categories and use the ratings in each category to form an overall score.

    The six categories are;. This safe online casino provides a plethora of games to satisfy players of all different experience levels and interests. FS on Gonzo's Quest.

    New Players Only. Wagering occurs from real balance first. Contribution may vary per game. Available on selected games only.

    The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days from issue. Dianna complained about not receiving the payment.

    She mentioned also unclear bonus conditions, which were not stated in the offer. However, this was hard to prove backwards. She showed email from the casino confirming a processed payment, in her last post she claimed not receiving the payment.

    Delayed payment after promising the player that his payment would never be late again. The outcome of this case stayed unclear, we have no clue if this customer was paid or not.

    The player was unable to get any information regarding his delayed payment. The player just received an email saying his request had been declined, no reason given.

    Delayed payment from February No information or excuse from the casino, the player had been waiting for more than one month.

    The player was waiting to be paid and was unable to get any reasonable response from the support. From this insufficient communication from the casino's side, the player was one of many frustrated customers.

    Withdrawal stayed requested and we do not know the outcome of this case. Complaints on related Dreams Casino Unspecified weak relation. Black points: 17 for this casino.

    The player was promised a refund of her deposit but lost her winning due to an honest mistake. The player, Ellen, was accused of having a duplicate account.

    She had totally forgotten having an account opened 9 years ago in a casino called Cirkus casino. The player found herself totally innocent in this.

    The customer support promised her a deposit refund, but she wasn't sure whether she would ever receive the money as she had already been waiting for a long time.

    The casino stated that Ellen would receive this refund, they just couldn't state when it would happen. The casino said the third party processing used in this case took longer and there was nothing they could do to speed up the process.

    Verification documents repeatedly not accepted, irresponsive casino. The player complained about having submitted the documents for account verification repeatedly but the casino never acknowledged their reception.

    The casino stayed unresponsive to mediation attempts as well. No further attempts since then. Black points: 80 2 for this casino. The account was closed for a valid reason with evidence showed by the casino.

    The casino claimed the player had threatened to do chargebacks on her deposits, which was why her account was closed.

    We think this is a valid reason for an account closure. We have no information whether the deposits have been refunded or not. Three withdrawal requests are pending for more than 6 months.

    The player provided a questionable evidence. The player provided screenshots of the pending withdrawals, however, it was hard to prove whether they were real or not because there were only numbers and no casino logo.

    Unfortunately, the casino never replied to this complaint and did not give any statement. It remained unresolved. Show 1 similiar complaints with 60 black points in total 1 for this casino.

    Black points: 62 1 for this casino. Very long withdrawal process where the casino stopped responding to the player completely.

    The player requested a withdrawal but still didn't receive it. They tried to contact the casino but that didn't help. The casino never responded to the complaint and it stayed unresolved.

    Black points: 44 1 for this casino. Daniel requested few withdrawals and sent in requested documents for verification and didn't receive any reply nor the money from the casino.

    This was his second attempt to withdraw his winnings. The casino's representative informed him via complaint that they were missing Daniel's preferred payment method, which he provided right away.

    Soon after he provided this information, the withdrawals started coming into his account one after another.

    That would have been a great thing if they weren't shortened, every single one of them. Daniel asked the representative via complaint why did it happened but didn't receive any explanation at all.

    Black points: 5 1 for this casino. Player requested a withdrawal but didn't receive the winnings in full. Her winnings from the lottery drawing were completely ignored by the casino.

    This request was delayed but Mary received the winnings at last, but not in full. This case is uncertain and complicated, still open and unresolved.

    Show 1 similiar complaints with 5 black points in total 1 for this casino. Complaints on related Palace of Chance Casino Unspecified weak relation.

    The player had 4 pending payouts and the customer support was not helpful. No answer for over 2 months. After not receiving any answer regarding his already approved withdrawal requests, the player placed an official third-party complaint.

    Unfortunately, the player received only an automatic response for every inquiry claiming that they would answer within 5 days, but they never did.

    We understand this can be frustrating for the player. The current status is unknown. Delayed payment, the casino was not responding to emails from the player.

    The player placed a complaint after not receiving his money for a month. The casino was not replying to his emails.

    There was no reaction even after complaining publicly. Black points: 72 2 for this casino. Player was waiting for his winnings for over 4 months.

    The casino closed his account. We consider this case uncertain. Show 2 similiar complaints with black points in total 5 for this casino.

    Two withdrawal requests approved after a week, but the payment was delayed. The player complained publicly because of delayed payment. The casino answered that if the player had a pending payment from a sister casino, they couldn't process the second payment due to a processing limitation.

    The player was unable to cash a check he had received from the casino. The casino claimed the check was OK and advised the player to ask his bank authority.

    In this case, it's really hard to prove who was right and who did something wrong. It was likely that the casino had the intention to pay out the money, but there was some issue with the bank or the check.

    The player's account had been already verified when they requested a withdrawal so they thought it would arrive at their account soon. Unfortunately, that didn't happen and the payout was delayed due to an unknown reason.

    When the player asked the casino for an update, they would respond that they had to wait a few more days. Later on, the casino claimed that the payout was sent to the player but they never confirmed it.

    We believe that the player was likely paid, but the complaint remains unresolved. Long verification process, money not received even 4 months after the casino had claimed it was on the way.

    It was obvious that the player had the right to receive their winnings. The casino claimed that the verification process could take up to 15 business days but later on, they told the player that the payment approval could take up to 10 business days.

    Even though the payout process was taking too long, the casino reassured the player that he would get his money. After a few months, it was still not clear whether the player received his winnings or not.

    Delayed payment, the player complained about not receiving a tracking number. The player was unsatisfied because he had no information about when the casino planned to process his payment.

    He was arguing he had not received any tracking number and wanted to get more information about his money.

    The casino officially answered that the tracking number had been emailed to the player. No further information is available. Show 4 similiar complaints with 60 black points in total 1 for this casino.

    Failed self-exclusion. Black points: 36 1 for this casino. The casino failed to self-exclude the player and they were able to make more deposits and lose more money.

    The player asked to get self-excluded from the casino and they did acknowledge their request via email. But about two weeks after that, they were able to make 3 additional deposits and lose more money.

    Casino refused to pay out the player's winnings due to a chargeback. The player did a chargeback on their account but reversed it and the casino promised to help them to resolve that issue.

    Later on, in the complaint, the casino claimed that they've done everything and considered this case ruled in their favor and refused to discuss it any further.

    Complaints on related Grand Fortune Casino Unspecified weak relation. Black points: 63 for this casino. This player's withdrawal had been delayed without an explanation or a reason for a long time.

    There is no update available but the complaint remains unsolved. Casino responded that they would look into this complaint but there wasn't a second reply from the casino.

    Based on this we couldn't be sure how it ended, whether player had been verified or his claim had been rejected. Show 2 similiar complaints with 99 black points in total 2 for this casino.

    Delayed payment, but aproved by the casino representative. Casino representative responded with the approval of documents and payment, player didn't confirm whether he got paid.

    Player complained that his withdrawal request was rejected. He didn't understand why because he sent to the casino the same documents for verification that he was always sending to other similar casinos and the documents were always accepted.

    Then the casino told him they could send the money transfer to his bank account but they kept changing the information about the expected time frame.

    No reaction from the casino, no more update since then. This complaint is consistent with this players' customs within this group.

    He got paid in previous complaints Raging Bull casino after the usual delay. Confirmed payment by the casino, but still delayed. Payment aproved, but not delivered in timely manner, there was no confirmation as to when it was received by the player.

    Black points: 74 2 for this casino. Delayed payment - refund. Player asked for a refund 1 month prior to this complaint, he has never received it and there was no further development in this case.

    Black points: 30 1 for this casino. Casino asked for a phone verification, the next day they asked for it again.

    Player confirmed that he got verified via a phone call, but to his surprise, when he made inquiry about his withdrawal status, he was asked once again for the verification documents.

    No further information on this case. Black points: 18 1 for this casino. Account linked to ex-wife household, winnings canceled. Player complained he won some money but after he asked for a withdrawal the casino refused to pay the winning because the player's ex-wife was a member.

    The casino told to the player they would pay him half of the winnings as a gesture of a good will and ban the ex-wife from the site.

    However, later the two players accounts were linked together and again the payout was refused, no more update since then, no reply. Show 2 similiar complaints with 48 black points in total 2 for this casino.

    Black points: 2 for this casino. Player didn't receive payment, but he was not from a targetted country.

    Player was listed as playing from UK, and as such he couldn't play with any free money bonus. Player's withdrawal request was denied, but there was no further information as to why, the promised contact by the finance department never came and the player's attempt for a contact via the live chat was terminated from the casino's side.

    Complaints on related Prism Casino Unspecified weak relation. The multiple withdrawals were still not paid after a period of six months and the responses from the casino were not helpful at all.

    The representative claimed the situation was complicated because of the number of the payments, there were six of them. From the four responses from the casino, neither one provided a relevant reason or resolution to this complaint.

    Therefore, it remained unresolved. The player's payout was approved but he still didn't receive it. Three months after the player's payout was approved, the player still had not received their check and had no information regarding whether the casino planned to pay out their winning or not.

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